Refund policy
Returns
You must contact Mirkwood Scribes within fourteen (14) days of purchase if you would like to return your item(s). You will have thirty (30) calendar days to return an item(s) from the date you received the product(s). To be eligible for a return, your item(s) must be unused and in the same condition the item(s) was received. Your item must also be in the original packaging when returned.
Refunds
Once your return item(s) has been received, the item(s) will be inspected, and you will be notified that the item(s) were received. You will immediately be notified of the status of your refund after a full inspection is completed. If your return is approved, a refund will be initiated to your original payment method. You will receive a credit within a certain amount of days or weeks, depending on your payment method's policies. Please wait three (3) weeks to contact Mirkwood Scribes regarding an unprocessed refund. Â
Shipping
You, the customer, are responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund and do not pay for your shipping, the cost of return shipping will be deducted from your refund amount.
Restocking Fees
You will not be charged any restocking fees for any item. You will be refunded the full amount of the purchase price when the item is returned via your shipping medium and in its original condition.
Final Sales Items
All physical products are eligible for return and refund under this policy. However, all sales of digital items are final, with no exceptions. Please review product descriptions carefully before purchasing an item to avoid any confusion.
Contact
If you have any questions regarding how to return your items or regarding this policy, please email miranda@mirkwoodscribes.com and you will receive a reply as soon as possible.